---
title: "Birmingham Assay Office Case Study | Vaultik"
description: "How the UK's largest assay office partnered with Vaultik to launch fully digital, blockchain-backed valuation certificates—expanding beyond jewellery into luxury fashion."
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### Solutions.

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[

##### Brands & Retailers

Brand protection, Digital IDs, and post-sale services



](/solutions/brands-retailers)[

##### Marketplaces & Auctions

Fraud prevention and verified listings



](/solutions/marketplaces-auctions)[

##### Labs & Assay Offices

AI augmentation and digital certificates



](/solutions/labs-assay-offices)[

##### Insurers & Brokers

Underwriting and claims automation



](/solutions/insurers-brokers)[

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Asset-backed lending infrastructure



](/solutions/lenders-fintechs)

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[

##### Customer Care

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](/solutions/services/customer-care)[

##### Repair Services

Automated repair workflows and service routing



](/solutions/services/repair)[

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Authenticate returns and stop $101B in fraud



](/solutions/services/returns)[

##### Insurance & Warranty

Underwriting and claims infrastructure



](/solutions/services/insurance-warranty)

[

##### Loyalty Programs

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](/solutions/services/loyalty)[

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](/solutions/services/resale)[

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](/solutions/services/credit-lending)

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[

##### Digital ID

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](/products/digital-id)[

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](/products/nfc-qr-codes)[

##### DPP Integration

Enrich Digital Product Passports with KYP



](/products/dpp-integration)

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[

##### Full KYP Assessment

Complete 5-decision authentication suite



](/products/full-kyp)[

##### Authentication Only

AI-powered authenticity verification



](/products/authentication)[

##### Valuation Only

Real-time market pricing intelligence



](/products/valuation)

[

##### Condition & Repair

Automated condition grading and repair assessment



](/products/condition-repair)[

##### Ownership Verification

Cryptographic proof of ownership



](/products/ownership)

Technology

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[Technology Overview](/technology)

[01 

#### KYP Protocol

The KYC for products — 5 AI decisions

](/technology/kyp-protocol)[02 

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](/technology/custom-training)

[Back to Resources](/resources)

Case Study Labs & Certification 

# Birmingham Assay Office

How the UK's largest assay office partnered with Vaultik to launch fully digital, blockchain-backed valuation certificates—expanding beyond jewellery into luxury fashion.

1,400+

Stores Activated in UK

01

## The Challenge 

Birmingham Assay Office, built on 250+ years of trust and expertise, recognized the need to modernize certification for a digital-first world while expanding their services beyond traditional precious metals into luxury fashion and designer items.

Key Pain Points

-   01 Paper-based certificates vulnerable to tampering and loss 
-   02 Customers waiting days for physical documentation 
-   03 Limited ability to track assets across ownership lifecycle 
-   04 No unified system for jewellery and luxury fashion valuations 
-   05 Missed opportunities for value-added services like insurance and resale 

02

## The Solution 

Vaultik deployed blockchain-backed digital certificates with AI-powered authentication, enabling customers to receive valuations straight to their digital vault—no paper, no waiting.

Tamper-proof blockchain certificates 

Secure digital vault for all customer assets 

AI authentication for jewellery, handbags, and trainers 

Seamless experience for customers and jewellers 

Value-added services integration (insurance, resale, loyalty rewards) 

03

## Implementation Timeline 

16 weeks from pilot to full UK rollout

01 

### Platform Integration

Digital vault and blockchain certificate infrastructure deployment

4 weeks 

02 

### Category Expansion

Extending authentication from jewellery to luxury fashion and designer items

5 weeks 

03 

### Retail Network Activation

Onboarding 1,400+ retail stores across the UK

5 weeks 

04 

### Full Launch

Public rollout with customer education and jeweller training

2 weeks 

04

## The Results 

The partnership transformed Birmingham Assay Office's operations, setting a bold new standard for valuation and authentication services across jewellery and luxury fashion.

1,400+

Stores Activated

UK retail network fully integrated with digital certificates

+300%

Sales Performance

Dramatic increase in valuation service adoption

3x

Faster Valuations

Digital-first process eliminates paper delays

99.4%

Authentication Accuracy

AI-powered verification across all asset categories

05

> "We're reimagining what certification looks like in a digital-first world. This partnership is about more than going paperless—it's about turning valuations into powerful, connected tools that add real value for consumers and the trade. With AI and blockchain, we're making trusted valuations and authentication faster, smarter, and future-ready."

Roxanne Guest

Deputy CEO, Birmingham Assay Office

06

Explore Solutions

[See how we serve labs & certification ](/solutions/labs-assay-offices)

07

### More Case Studies 

[01 Retail 

#### Leading Luxury Retailer

How a major luxury retailer transformed customer relationships through Digital ID-powered post-purchase services.

+40% Post-sale engagement 

](/resources/case-studies/luxury-retailer-post-sale-engagement)[02 Marketplace 

#### Secondary Marketplace

How a leading luxury resale platform eliminated authentication bottlenecks while dramatically reducing fraud.

\-85% Fraud disputes 

](/resources/case-studies/secondary-marketplace-fraud-reduction)

## Ready for Similar

## Results?

Talk to our team about how Vaultik can transform your operations.

[Start Now](https://business.vaultik.com/)[View All Solutions](/solutions)

![Vaultik - AI-Powered Luxury Asset Authentication Platform](/lovable-uploads/15366492-fe32-45e7-8041-96572ade13c5.png)

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