--- title: "Terms of Service | Vaultik - Luxury Authentication" url: https://vaultik.com/terms description: "Terms and conditions for using Vaultik's luxury item authentication services. Learn about our policies, user responsibilities, and service limitations." lang: en --- Solutions ### Industry & Service ### Solutions. View All Solutions (https://vaultik.com/solutions) #### Industry Verticals ##### Brands & Retailers Brand protection, Digital IDs, and post-sale services https://vaultik.com/solutions/brands-retailers ##### Marketplaces & Auctions Fraud prevention and verified listings https://vaultik.com/solutions/marketplaces-auctions ##### Labs & Assay Offices AI augmentation and digital certificates https://vaultik.com/solutions/labs-assay-offices ##### Insurers & Brokers Underwriting and claims automation https://vaultik.com/solutions/insurers-brokers ##### Lenders & Fintechs Asset-backed lending infrastructure https://vaultik.com/solutions/lenders-fintechs #### AI Services ##### Customer Care AI-powered post-sale support https://vaultik.com/solutions/services/customer-care ##### Repair Services Automated repair workflows and service routing https://vaultik.com/solutions/services/repair ##### Return Fraud Prevention Authenticate returns and stop $101B in fraud https://vaultik.com/solutions/services/returns ##### Insurance & Warranty Underwriting and claims infrastructure https://vaultik.com/solutions/services/insurance-warranty ##### Loyalty Programs Token-based loyalty and rewards https://vaultik.com/solutions/services/loyalty ##### Resale & Recommerce Verified secondary market enablement https://vaultik.com/solutions/services/resale ##### Credit & Lending Asset-backed lending infrastructure https://vaultik.com/solutions/services/credit-lending Products ### AI-Powered ### Capabilities. View All Products (https://vaultik.com/products) #### AI Issuance ##### Digital ID Tokenized identity for physical assets https://vaultik.com/products/digital-id ##### NFC & QR Codes Smart tags and scannable authentication https://vaultik.com/products/nfc-qr-codes ##### DPP Integration Enrich Digital Product Passports with KYP https://vaultik.com/products/dpp-integration #### AI Products ##### Full KYP Assessment Complete 5-decision authentication suite https://vaultik.com/products/full-kyp ##### Authentication Only AI-powered authenticity verification https://vaultik.com/products/authentication ##### Valuation Only Real-time market pricing intelligence https://vaultik.com/products/valuation ##### Condition & Repair Automated condition grading and repair assessment https://vaultik.com/products/condition-repair ##### Ownership Verification Cryptographic proof of ownership https://vaultik.com/products/ownership Technology ### Institutional-Grade ### Infrastructure. Technology Overview (https://vaultik.com/technology) 01 #### KYP Protocol The KYC for products — 5 AI decisions https://vaultik.com/technology/kyp-protocol 02 #### Custom Training Your dataset, your agents, your API https://vaultik.com/technology/custom-training 03 #### Handbag & Watch API Authentication API for developers and retail platforms https://vaultik.com/api/handbag-watch-authentication 04 #### Call for Developers Build on our APIs — Vaultik sponsors custom development https://vaultik.com/resources/blog/call-for-developers-retail-platforms-authentication-api # Terms of Service These terms govern your use of Vaultik's luxury item authentication services. Last updated: 10/30/2026 ## 1. Acceptance of Terms By accessing or using Vaultik's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services. ### Agreement Using our service constitutes acceptance of these terms. We may update these terms periodically. ## 2. Description of Services ### Authentication Services - Visual inspection and analysis of luxury items - Authenticity assessment based on expert knowledge - Digital authentication certificates - Market valuation estimates ### Digital Platform - Web-based authentication request system - User account management - Document storage and retrieval - Customer support services ### Service Limitations Our authentication is opinion-based and may not be accepted by all parties. We are not liable for authentication accuracy in all cases. ## 3. User Responsibilities ### Account Security - Maintain confidentiality of your account credentials - Notify us immediately of any unauthorized access - Use strong, unique passwords - Keep your contact information up to date ### Proper Use - Provide accurate information about items for authentication - Do not submit counterfeit items knowingly - Respect intellectual property rights - Follow all applicable laws and regulations ### Prohibited Activities - Attempting to circumvent security measures - Using our service for fraudulent purposes - Reverse engineering our technology - Harassing other users or our staff ## 4. Privacy and Data Protection We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including GDPR. Our detailed privacy practices are outlined in our Privacy Policy (https://vaultik.com/privacy). ### Data Collection and Use - We collect information necessary to provide our services - Personal data is processed lawfully and transparently - We implement appropriate security measures - You have rights regarding your personal data ## 5. Payment Terms ### Fees and Billing - Authentication fees are clearly displayed before submission - Payment is processed securely through Stripe - Fees are non-refundable once authentication begins - Prices may change with 30 days notice ### Refund Policy - Refunds available if service cannot be completed - No refunds for completed authentications - Dispute resolution through our customer service - Chargebacks may result in account suspension ## 6. Intellectual Property ### Our Rights - Vaultik owns all rights to our platform and technology - Our authentication methodologies are proprietary - Trademarks and logos are protected - Content on our platform is copyrighted ### User Content - You retain rights to photos and descriptions you submit - You grant us license to use submitted content for authentication - We may use anonymized data for service improvement - You warrant that you have rights to submitted content ## 7. Limitations of Liability ### Important Disclaimer Authentication opinions are professional judgments and may not be accepted by all parties. ### Service Limitations - Authentication is based on available evidence and expert opinion - We cannot guarantee universal acceptance of our opinions - Market valuations are estimates, not guarantees - Some items may be impossible to authenticate definitively ### Liability Cap - Our liability is limited to the fee paid for the specific service - We are not liable for consequential or indirect damages - Force majeure events are excluded from liability - Some jurisdictions may not allow liability limitations ## 8. Termination ### Account Termination - You may terminate your account at any time - We may suspend or terminate accounts for violations - Termination does not excuse payment obligations - Some data may be retained as required by law ### Effect of Termination - Access to services will be discontinued - Previously issued certificates remain valid - Outstanding payments become immediately due - Relevant terms survive termination ## 9. Governing Law and Disputes ### Jurisdiction These terms are governed by the laws of United Kingdom. Any disputes will be resolved in the courts of [Your Jurisdiction], unless otherwise required by applicable consumer protection laws. ### Dispute Resolution - First attempt resolution through customer service - Mediation may be required before litigation - Arbitration clauses may apply where permitted - Consumer rights are preserved where applicable ## 10. Contact Information If you have questions about these Terms of Service, please contact us: **Email:** legal@vaultik.com **Address:** [Company Address] **Phone:** [Phone Number] We will respond to your inquiry within 5 business days. ### Cookie Preferences We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. Your privacy is important to us. You can change your preferences anytime in the site footer. For more information, see our Privacy Policy (https://vaultik.com/privacy) and Terms of Service (https://vaultik.com/terms). ## Structured data ```json { "@context": "https://schema.org", "@type": "Organization", "name": "Vaultik", "url": "https://vaultik.com", "logo": "https://vaultik.com/og-image.png", "description": "Leading luxury authentication, valuation, and insurance platform with expert-grade accuracy using 17 specialized AI agents", "foundingDate": "2021", "slogan": "The trust infrastructure for high-value assets", "sameAs": [ "https://twitter.com/vaultik", "https://linkedin.com/company/vaultik", "https://instagram.com/vaultik", "https://facebook.com/vaultik", "https://www.youtube.com/@vaultik" ], "areaServed": "Worldwide", "serviceType": [ "Luxury Authentication", "Asset Valuation", "Insurance Services", "Blockchain Certification", "Digital Product Passports" ], "award": "2nd Best European Blockchain Startup 2024/25", "knowsAbout": [ "luxury authentication", "KYP protocol", "digital product passports", "asset tokenization" ], "mentions": [ { "@type": "NewsArticle", "headline": "Web3 Luxury Platform Vaultik Offers Game Changing Insurance Component", "url": "https://www.forbes.com/sites/stephaniehirschmiller/2023/09/27/web3-platform-offers-digital-passports-with-game-changing-insurance-component-to-protect-luxury-goods/", "datePublished": "2023-09-27", "publisher": { "@type": "Organization", "name": "Forbes" } }, { "@type": "NewsArticle", "headline": "Birmingham Assay Office Transforms The Future of Valuations", "url": "https://www.naj.co.uk/jewellery-news/birmingham-assay-office-transforms-the-future-of-valuations", "datePublished": "2025-06-25", "publisher": { "@type": "Organization", "name": "National Association of Jewellers" } }, { "@type": "NewsArticle", "headline": "HBAR uptrend remains strong amid ETF rumors and new partnerships", "url": "https://crypto.news/hbar-uptrend-remains-strong-amid-etf-rumors-and-new-partnerships/", "datePublished": "2025-01-17", "publisher": { "@type": "Organization", "name": "Crypto News" } } ] } ```